Sector response to Call to Action

22 September 2014

LOCSU and the Optical Confederation have today published their response to NHS England’s Call to Action Improving eye health and reducing sight loss calling for radical changes in how community eye health services are commissioned and integration of optical practices at the heart of NHS eye care.

Without making better use of community optical practices, the NHS will not be able to cope with the welter of eye health needs, which are driven by an ageing population and the arrival of new treatments for conditions, which were previously untreatable and ultimately reduce avoidable sight loss, the organisations argue. 

Backed up by evidence gathered from existing community eye health services, the response highlights the optical sector’s vision for an increased role for optometrists and opticians in delivering more NHS eye health services in primary care, integrated with the wider NHS and social care. It describes in detail how this vision could be achieved and urges NHS England to work to:

  • Implement national commissioning of pathways that utilise the core skills of community optometrists and opticians to reduce unnecessary referrals to hospital eye services.
  • Integrate community optical practices with NHS IT systems to enable speedy communications across the eye health system, more care in the community, including shared care, whilst maintaining patient safety. 
  • Allow flexibility, where necessary, to ensure universal access to General Ophthalmic Services for people from seldom heard and “at risk” groups, including adults and children with learning disabilities and homeless people.
  • Develop a more efficient and effective approach to the commissioning of community services to avoid duplication and reduce costs including nationally agreed service specifications and accreditation.
  • Provide incentives for primary and secondary care (and in some cases the voluntary sector) to collaborate to deliver integrated care and focus on commissioning for outcomes.
  • Support clinicians to develop skills beyond core competencies and to undertake higher qualifications where necessary.

The results of the Call to Action for eye health, along with the findings from the Calls to Action for general practice, pharmacy and dentistry that took place over the past year, will be used by NHS England to help it shape its primary care commissioning strategy, which is expected to be published later in the year.

You can read the response from LOCSU and the Optical Confederation at

 LOCSU Managing Director, Katrina Venerus said:

“The Optical Confederation, LOCSU, LOCs across England and their members have had an extremely busy summer working to respond to the Call to Action. The appetite and passion among optometrists and opticians for developing their roles within the NHS and improving patient care has been clearly demonstrated from their enthusiastic contributions to local and national engagement events, as well as through the many  written responses to the Call to Action submitted by LOCs and individuals.

“We are confident that the optical sector has made a strong case for what it can do, and we now look forward to working with NHS England and other stakeholders to make it happen.”

Venerus added: “At a national level we have also worked closely with organisations from across the whole eye health sector on the response to the Call to Action from the Clinical Council for Eye Health Commissioning. It is pleasing to see that the Council is stepping up to the challenge of providing national leadership for the eye health sector and we are delighted to be part of this truly collaborative approach.”

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Dates for the diary

Herefordshire LOC's AGM

The Courtyard – Studio Theatre, Edgar Street, Hereford, HR4 9JR

Annual AGM

2018-04-25 14:30:00 - 2018-04-25 18:30:00

Contact name: Nick Black

Contact email:

Calderdale and Kirklees LOC's AGM

Bertie's Banqueting Rooms, Brook Street, Elland, West Yorkshire, HX5 9AW

Annual AGM

2018-04-25 18:30:00 - 2018-04-25 21:30:00

Contact name: Russell Ramsden

Contact email:

Dorset LOC's AGM

The RNLI College, West Quay Road, Poole, BH15 1HZ

Annual AGM

2018-04-25 18:30:00 - 2018-04-25 21:00:00

Contact name: Rachel Edwards

Contact email:

North East London LOC's AGM

Best Western Plus Epping Forest Hotel, 30 Oak Hill, Woodford Green, London IG8 9NY

Annual AGM

2018-04-26 18:30:00 - 2018-04-26 21:00:00

Contact name: Gaynor Mendolson

Contact email:

North & North East Lincolnshire LOC's AGM

The Humber room, The Ropewalk, Maltkiln Road, Barton-on-humber

Annual AGM

2018-04-27 18:30:00 - 2018-04-27 21:00:00

Contact name: Ralph Worfolk

Contact email:

Sefton LOC's AGM

Pioneer Bar, 107 Liverpool Rd, Crosby, L23 5TD

Annual AGM

2018-04-30 18:00:00 - 2018-04-30 21:00:00

Contact name: Paul Newell

Contact email:

Kent & Medway LOC's AGM

Charlotte Room, Marriott Tudor Park, Ashford Road, Bearsted, ME14 4NQ

Annual AGM

2018-05-01 18:00:00 - 2018-05-01 21:00:00

Contact name: Michelle Martins

Contact email:

Cumbria LOC's AGM

Greenfields Hotel, Wigton, Cumbria

Annual AGM

2018-05-01 18:00:00 - 2018-05-01 21:00:00

Contact name: Bruce Avery

Contact email:

Manchester LOC's AGM

The Chancellors Hotel, Chancellors Way, Moseley Way, Fallowfield, Manchester, M14 6NN

Annual AGM

2018-05-02 18:30:00 - 2018-05-02 21:00:00

Contact name: Lindsey Flynn

Contact email:

Devon LOC's AGM

Exeter Court Hotel, Kennford, Exeter, Devon EX6 7UX

Annual AGM

2018-05-08 18:30:00 - 2018-05-08 21:00:00

Contact name: Jonathan Drew

Contact email:

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