Top marks from Sheffield pupils

7 March 2014

Optical practices in Sheffield have scored top marks in a patient satisfaction survey. Families gave a massive thumbs-up to the children’s eye care pathway.

Audits show that the Sheffield School Vision Screening service was valued and highly-regarded with 95 per cent of respondents rating the service at 8 out of 10, in the 2013 annual poll published recently.

Parents clearly value the orthoptic-led, children’s eye care pathway for reception-age kids set up in 2010 by Sheffield Children's NHS Foundation Trust and Sheffield LOC.

Among the comments one parent said: “Because I did not know my child's vision was impaired, her school work was deteriorating, but not even the school teachers mentioned this to me.”

Another said: "Had it not been for the vision screening service we would have been unaware of my daughters eye sight problem as she appeared to have no problems with her sight. We are very grateful that the vision screening highlighted my daughter’s eye sight problem at such an early age so corrective action could be taken.

Parents noted that, among children prescribed glasses, 73 per cent showed improved or much improved writing and 83 per cent improved or much improved concentration.

Under the pathway, all reception-age children have vision screening at school. Those who do not have the minimum vision standard are referred to the network of local optical practices.

Welcoming the survey results, LOC Chairman, Robert Hughes, said: “Audits have demonstrated that the Sheffield Vision Screening Service is meeting all the required standards and targets have been achieved. This patient satisfaction survey now demonstrates that the School Vision screening service is valued and highly regarded by Sheffield families who have children referred due to a failed eye test.

“It shows us that families score the service highly in regards to the referral process and information received, as well as the perceived improvements to their child’s quality of life once treatment has been given.

“Huge congratulations go out to the orthoptic team and to the community optometrists who are working so well together on such a successful scheme.”

Acknowledging the positive feedback from patients and the power of partnership, Victoria Knight, Lead for School Vision Screening Service, said: "It is fantastic that the children now have the opportunity to be screened locally within their schools by orthoptists from Sheffield Children's Hospital, which is considered the national “gold standard”. The service is a great example of secondary care and community optometrists working well in partnership to deliver a very high standard of care.”

For more information or to obtain a copy of the report, contact info@locsu.co.uk

 

 

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